News & Announcements

News & Announcements

 

We have changed to serve you better

Oct 20, 2016

We have changed to serve you better

At National Bonds, we focus all our efforts towards serving our customers better every time you interact with us. We strive to reward your saving habits while we ensure that your savings and investments are secure with us, plus we distribute competitive annual returns to our customers. In keeping our goal to be a customer centric company, we felt that our terms and conditions of service needs an update and we write to inform you of this change.

One of these changes is that we've arranged to cut the convenience fees charged by some of our selected distributors to our customers on their instant redemption requests by 50%. This change will be effective the 1st of July 2013 and is part of our continuous efforts to simplify the processes for you, making your journey with National Bonds an easier and enjoyable one.

Another change effective 1st of June 2013, is the introduction of subscription fee on new issued bonds, which is waived if bonds complete 3 months holding period. This fee is paid at the time of redemption and is 1% (min of AED15) of the value of redeemed bonds, if redeemed within 3 months from date of issuance.

For abundance of transparency and in line with the Regulatory guidelines, kindly note that we will be publishing the winner details of our rewards program on our website and other selected media channels.

For more information, we invite you to go through the rest of our Terms and Conditions by click here .